This privacy policy covers both the ThinkRise Tutoring website (thinkrise-tutoring.co.uk) and the RiseUp Learn app, provided by ThinkRise Tutoring ("we", "us", "our"). We take the privacy of our users seriously, especially because many of our learners are children.

Information We Collect

We collect the minimum information needed to provide the app's features:

• First name (optional): if you choose to enter a name when first opening the app, it is stored only on your own device (in your browser's local storage) to personalise greetings. It is never sent to our servers.
• Progress and gamification data: coins, XP, streaks, badges, avatar choice, and activity history are stored only on your own device. We do not collect or receive this data on our servers.
• Messages sent to AI features: when you use "English AI Practice," "English AI Call," "Boss Battle," "Worksheet Generator," or the speaking feedback tool, the text you type or say is sent to Google's Gemini AI API (via our server) to generate a response. This is necessary for those features to work.
• Voice input (microphone): if you use a voice feature such as "English AI Call," your browser converts your speech to text using your device's or browser's own built-in speech recognition service — for example, Google's servers if you're using Chrome, or Apple's if you're using Safari. This happens directly between your browser and that service; we do not receive or store the raw audio ourselves. The resulting text is then sent to Google's Gemini API as described above, so the AI can reply. Voice replies you hear are generated by your device's own text-to-speech engine and are not sent anywhere.

How We Use AI Features

RiseUp Learn's conversation practice (text and voice), worksheet generation, boss battles, and feedback tools use Google's Gemini API. When you use these features, your messages are sent to Google to generate a response, subject to Google's own terms and privacy practices for this API. We do not use your messages for advertising, and we do not knowingly collect more information than necessary to generate a response.

Microphone and Voice Data

Voice features like "English AI Call" ask for microphone access so you can speak instead of typing. Your spoken audio is processed by your browser's own built-in speech recognition service (not by our servers) to turn it into text — see "Voice input (microphone)" above for details on which company processes this depending on your browser. You can decline microphone access and use typing instead; voice features are always optional.

Children's Privacy

RiseUp Learn is designed to be used by children as well as older students and adults, typically under the guidance of a parent, guardian, or tutor. We do not require children to create an account, do not knowingly collect personal information beyond an optional first name (stored only on-device), and do not show advertising to any user. If you are a parent or guardian and believe your child has shared information with us that concerns you, please contact us using the details below.

Data Storage and Security

Gamification and progress data lives entirely in your device's local browser storage and is never transmitted to us. Messages sent to AI features pass through our servers only to be forwarded to Google's Gemini API and are not permanently stored by us.

Third-Party Services

We use the following third-party services:

• Google Gemini API — to power AI conversation, feedback, worksheet generation, and boss battle features.
• Netlify — to host our website and app, and to run the server-side functions that connect to Google's API.
• Your browser's built-in speech recognition service (e.g. Google, if you use Chrome; Apple, if you use Safari) — used only when you actively use a voice feature, to convert your spoken words into text. This connection happens directly between your device and that company; we do not control or receive this audio.

Advertising

RiseUp Learn does not display advertisements and does not share data with advertising networks.

Your Choices

You can clear your locally stored progress and preferences at any time by clearing your browser's site data for this app, or by uninstalling the app. You can also edit or remove your stored name at any time from within the app (avatar icon → Edit name).

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us through the ThinkRise Tutoring website: thinkrise-tutoring.co.uk.